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Explore critical insights into the evolving world of global business and workforce dynamics. From the challenges of hiring international talent to the impact of offshoring and local infrastructure, our blog delves into the complexities shaping today's business landscape.

Is Manila Cooked? The Impact of Congestion on BPO employees
On a recent trip back to New Zealand from our provincial BPO location, I found myself stuck in traffic—again. Manila has seen massive investment in infrastructure over the past decade: skyways, expressways, new flyovers. Yet, despite all this, it took two hours to get from Makati to the airport - it's 8.5 kilometers!

The Cultural Interplay Between the Philippines and New Zealand: Why Offshoring Works So Well
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Offshoring isn’t just about cost savings or efficiency—it’s about leveraging deep-seated cultural tendencies that shape the way people approach work.

Leveling the Playing Field: The Unseen Challenges of Hiring Global Talent for Small Businesses
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Small business owners are no strangers to the constant tug-of-war between ambition and constraint.

The Impact of Offshoring on Local Jobs: A Technological Perspective
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When people ask me about offshoring and whether it takes jobs away from New Zealanders, my answer is nuanced.