One company. Multiple solutions. All focused on making outsourcing work.

Whether you need hands-on help getting ready, specialised talent, or the right tools to make offshore teams seamless— we've built solutions that actually solve real problems.

Smiling man with short dark hair in Yoonet's pink polo shirt, arms crossed, on a gray background.

We're not just a BPO

Over 10 years, we've learned that successful outsourcing isn't just about recruiting people. It's about having the right systems, the right tools, and the right support at every stage.


That's why Yoonet has evolved into a family of solutions—each designed to solve a specific challenge businesses face when building offshore teams.

Three people working in an office, with a smiling woman in navy polo holding a tablet in the foreground and two colleagues using a laptop behind her.

The Solutions

Yoonet

Full-service BPO for AU/NZ businesses

What it is:

Our flagship offering. Dedicated, office-based virtual assistants in the Philippines who become genuine extensions of your team

Who it's for:

Service-based SMEs needing reliable, long-term administrative support—from documentation and bookkeeping to back-end operations and client communication.

What you get:

01

Fully compliant incorporated entity (not freelancers)

02

Regional positioning in Bataan
& Iloilo (better retention, lower
cost than Manila)

03

End-to-end recruitment,
onboarding, and management

04

Dedicated office environment
with local oversight

05

NZ/AU management team
who understand both sides

01

Fully compliant incorporated entity (not freelancers)

02

Regional positioning in Bataan & Iloilo (better retention, lower cost than Manila)

03

End-to-end recruitment,
onboarding, and management

04

Dedicated office environment
with local oversight

05

NZ/AU management team
who understand both sides

Alliedflow

Healthcare-professional VAs for allied health practices across Australia and New Zealand

What it is:

Administrative support specifically for allied health practices—delivered by university-qualified Philippine nurses trained in Australian practice management, Cliniko specialisation, and healthcare compliance.

Who it's for:

Allied health practitioners (physiotherapy, podiatry, exercise physiology, and more) who need admin support from someone who actually understands clinical workflows, patient care, and healthcare terminology.

If you're an allied health practice in Australia or New Zealand, this is built for you.

What makes it different:

Healthcare professionals first

Qualified nurses with clinical backgrounds, not generic VAs learning on the job

Australian practice management trained

Pre-trained in Cliniko, NDIS, DVA, Medicare, and allied health workflows before placement

Healthcare fluency

They understand medical terminology, treatment cycles, insurance processes, and patient communication standards

About 30% of local hiring costs

Significant savings with healthcare-trained professionals who integrate faster

Healthcare professionals first

Qualified nurses with clinical backgrounds, not generic VAs learning on the job

Australian practice management trained

Pre-trained in Cliniko, NDIS, DVA, Medicare, and allied health workflows before placement

Healthcare fluency

They understand medical terminology, treatment cycles, insurance processes, and patient communication standards

About 30% of local hiring costs

Significant savings with healthcare-trained professionals who integrate faster

Outer Edge

Consultancy for businesses approaching outsourcing

What it is:

Not ready to hire yet? Need help getting your systems right first? Outer Edge is our consultancy arm that helps you prepare for successful outsourcing.

Who it's for:

Businesses that know they need to scale but don't have clear processes, documentation, or the right tech stack in place yet.

Why this matters:

Outsourcing fails when businesses aren't ready. Outer Edge makes sure you are—before you spend a dollar on talent.

What we do:

Robust system mapping

Document your workflows so they're trainable and scalable

Technology platform identification

Find the right tools for your operations

Integration support

Connect your systems so everything talks to each other

Bespoke app development

Build custom solutions when off-the-shelf doesn't cut it

Robust system mapping

Document your workflows so they're trainable and scalable

Technology platform identification

Find the right tools for your operations

Integration support

Connect your systems so everything talks to each other

Bespoke app development

Build custom solutions when off-the-shelf doesn't cut it

WRK.ph (Coming Q2 2026)

Talent marketplace for marketing,web, and SEO support

What it is:

A curated marketplace connecting AU/NZ businesses with
Philippines-based specialists in marketing, website development,
social media, and SEO.

Who it's for:

Businesses that need specialised creative and technical talent
—not just admin support.

Why WRK.ph:

Same Yoonet principles—vetted talent, regional positioning, real partnership—but focused on creative and technical roles instead of admin.

What you get access to:

Marketing specialists

Strategy, execution, campaign management

Website developers

Build, maintain, optimise

Social media managers

Content creation, community management, scheduling

SEO experts

On-page, off-page, technical SEO support

Marketing specialists

Strategy, execution, campaign management

Website developers

Build, maintain, optimise

Social media managers

Content creation, community management, scheduling

SEO experts

On-page, off-page, technical SEO support

Abby

AI-powered SMS confirmation toolfor Cliniko

What it is:

An intelligent SMS confirmation system designed specifically for Cliniko users. Abby automates appointment confirmations and reminders—but with AI-enhanced, human-quality communication.

Who it's for:

Allied health practices tired of manual follow-ups or robotic, impersonal SMS templates.

The edge:

Most SMS tools feel automated and generic. Abby uses AI to keep communication warm and human—while saving you hours every week.

What it does:

Automatically sends appointment confirmations via SMS

AI-refined messaging that feels personal (not spammy)

Integrates directly with Cliniko via API

Reduces no-shows without adding admin burden

Solutions that stack

These aren't separate companies competing for your attention. They're an ecosystem designed to support you at every stage.

Three young people smiling and leaning back while sitting on office chairs in a playful indoor setting.
Man with glasses pointing at a projected application summary chart during a presentation to an audience.

→ Outer Edge helps you get systems-ready

→ Yoonet places your first VA
→ Alliedflow give you specialised support and automation
→ WRK.ph connects you with creative and technical specialists

You don't need all of them. But when you need one, it's there.

Six smiling colleagues cheering around a laptop and tablet at a white office table.

Unsure which solution is right for you?

Let's talk. We'll figure out where you're at, what you actually need, and which solution (if any) makes sense for you right now.